Terms of service
1. The conditions
1.1 These are the Terms and Conditions governing the use of our website and the sale of our products to you.
1.2 Please read these terms and conditions carefully before placing your order with us. These terms tell you who we are, how we provide products to you, how you or we can change or cancel orders, what to do if there is a problem and other important information.
2. Information about us
2.1 we are MSH Lifestyle, a local webshop in the Netherlands.
MSH Lifestyle
Correspondence address: Dr.zaamhoflaan 282 7522KX
Phone number:+ 31 6 83 12 81 16
Email address: MSHLifestyle@hotmail.com
Chamber of Commerce number: 80878776
VAT ID: NL003501278B88
2.2 You can contact our customer service by email. See contact details in the table above.
2.3 If we need to contact you, we will do so in writing to the email or postal address you provided to us when you placed your order.
3. Use of our website
3.1 On our website you can purchase our products through our digital channels. The online purchase of our products and the use of our website are intended for consumers only. We are under no obligation to accept orders from entrepreneurs, legal entities or organizations and reserve the right to refuse orders intended for resale by unauthorized distributors and/or through unauthorized distribution channels (including dropshipping).
3.2 Information about our products can be found on our website. We do our best to ensure that all information is complete and correct. However, there may be inaccuracies when you place your order. Subject to applicable law, we accept no liability for these inaccuracies.
3.3 We reserve the right to change, add or remove information on our website at any time without prior notice.
3.4 When you place an order with us, you agree to these terms and conditions and to the rules for the fair use of our website. If we detect any suspicious behavior on our website, such as order anomalies or irregularities, fraudulent transactions, promotion abuse or violation of the customer account conditions, we reserve the right to investigate and take action. These actions may include blocking (bank) accounts and/or payments, temporarily or permanently, or canceling orders. What actions are taken and when is entirely at our discretion.
3.5 All intellectual property rights in this website, including visual material, brand names, product descriptions and other communications, are owned by us, our group of companies or our licensors. It is not permitted to publish, copy, use or reproduce the content of this website or parts thereof without prior permission. While using this website you may copy information that is necessary for your own personal use, such as information relevant to your order.
4. Our contract with you
4.1 Your order will be accepted by email sent to you. Once we accept your order and confirm delivery, your order becomes final and a contract comes into effect between you and us.
4.2 Sometimes circumstances may arise that affect our ability to accept orders. In accordance with applicable law, we reserve the right, at any time, in our sole discretion, not to accept orders and/or refuse delivery.
4.3 If we are unable to accept your order, we will inform you by email and we will not charge you for the product. This may be for a number of reasons, such as unavailability of the product, unexpected limitations on our resources that we could not reasonably foresee, a credit reference that does not meet our minimum requirements, an error in the price or product description, an inability to meet a delivery period specified by you, or other reasons.
4.4 All orders are subject to product availability and delivery. If certain items are out of stock, we reserve the right to inform you of alternative or similar items available on our website. If you do not wish to purchase these alternatives, we will refund any payments you have already made to us for the unavailable items. In the event that an order cannot be fulfilled due to circumstances beyond our control, such as unforeseen problems with availability and/or delivery (force majeure), we will notify you within 14 days of the date of your order. In this case we reserve the right to end the contract and will provide a refund for any amounts you have paid in advance for products that can no longer be supplied to you.
4.5 When placing an order, you will be asked to enter a delivery address within the country where the website is active. Please note that we cannot arrange deliveries to postal addresses or locations outside the country where the website where you placed your order is active.
5. Our products
5.1 The product images on our website are for illustrative purposes only. Although we have done our best to display the colors accurately, we cannot guarantee that the colors of the products will exactly match the images. Therefore, your product may differ slightly from the images shown. Please also note that the product packaging may differ from that shown in the images on our website.
5.2 The above does not affect your statutory rights in relation to defective or misdescribed products.
6. product
6.1 If you have any questions or complaints about the product, please contact us. You can reach our customer service team at the email address given in
6.2 We are legally obliged to supply products in accordance with your order. Nothing in these terms affects your statutory rights.
7. price and payment
7.1 The price of the product (including VAT) is the price indicated on the order page at the time of placing your order. We take all reasonable steps to ensure that the price of the product offered to you is correct. However, despite our efforts, some of the products we sell may be incorrectly priced on the website. The prices shown in your shopping cart are the prices you must pay. Subject to applicable law, we are not liable for or bound by prices that are manifestly incorrect or erroneous.
7.2 If we accept and process your order where there is an obvious and unmistakable pricing error, which could reasonably have been recognized by you as a mispricing, we reserve the right to charge I) the corrected price of the items or II) if you do not agree with the corrected price, to terminate the contract, refund any amounts paid by you and demand the return of any goods delivered to you.
7.3 We accept different payment methods:
a. Credit card (MasterCard, VISA, American Express): Your credit card will be charged after confirmation of your order.
b. PayPal: You pay the invoice amount via the online provider PayPal. In general, you must register or be registered with PayPal, enter your login details to confirm your identity and then confirm the payment instruction to us. You will receive more information during the ordering process.
c. Ideal: By entering your bank account details, you instruct your bank to transfer the amount.
d. Apple pay or Google pay
8. Our responsibility for any loss or damage caused by you
8.1 If we fail to comply with these terms, we will be responsible for any loss or damage you suffer that is a foreseeable result of our breach of this contract or our failure to act with reasonable care and skill. However, we are not responsible for any loss or damage that is not foreseeable.
This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; and for breach of your legal rights in relation to the products.
8.2 We supply the products for domestic and private use only. If you use the products for any commercial, business or resale purposes, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
9. How we may use your personal information
9.1 We will only use your personal information as set out in our Privacy Policy.
10. other important terms
10.1 These Terms and Conditions may be amended from time to time. The amended general terms and conditions apply to orders placed after the amendment has come into effect. Visit our website for the most recent version.
10.2 These terms are subject to the laws of the jurisdiction in which we are established and you may bring legal proceedings in respect of the products in the courts of that jurisdiction.
10.3 If you have any complaints, please contact us at mshlifestyle@hotmail.com. We will do our utmost to respond to your complaint within 14 days of receipt. If more time is needed to respond, we will inform you of the delay and our reasons.